fbpx

Terms & Refund Policy

The terms and conditions set out below (“Conditions”) apply to your use of this website and related websites, including the use of the information services offered on the site.

In accessing and using the site, you agree to be bound by these Conditions, so please carefully read this section before proceeding. If you do not accept these conditions, you must refrain to using the site.

Hotel Reservations

You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these conditions and to use the site by such conditions.

You agree to be financially responsible for your use of the site, including without limitation for all reservations made by you or on your account for you, whether authorized by you or not. For any reservations or other services for which fees may be charged, you agree to abide by the terms or conditions of supply, including without limitation payment of all money due under such terms or conditions.

The site contains details of hotel charges and room rates (including any available special offers) for hotels owned or managed by Le Miami.

Hotel reservation terms and conditions of booking are set out on the site, and payment will be following the procedure set out in such terms and conditions.

You undertake that all details you provide in connection with any services or products that may be offered by Le Miami on the site (including hotel room reservations) will be correct and, where applicable, the credit card you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase.

Restrictions

  • Guests with fever are not allowed
  • Guests from containment zones are not allowed
  • Guests below 18 years of age are not allowed at the property.
  • Property staff is trained on hygiene guidelines
  • Pets are not allowed.
  • Outside food is not allowed
  • Quarantine protocols are being followed as per local government authorities

Safety and Hygiene

  • Quarantine protocols are being followed as per local government authorities
  • Guests from containment zones are not allowed
  • Property staff is trained on hygiene guidelines
  • Guests with fever are not allowed

Room Safety and Hygiene

  • All rooms are disinfected using bleach or other disinfectant

Payment Related

  • Credit/debit cards / All UPI are accepted

Food and Drinks Hygiene

  • Social distancing is followed in restaurants
  • Serve ware and supplies are sanitized before they are brought to the kitchen
  • Masks and hairnets are mandatory for staff in restaurants

Smoking/Alcohol Consumption Rules

  • Smoking within the premises is allowed
  • Our all rooms are non-smoking
  • Alcohol consumption is not allowed within the property premises.

Pet(s) Related

  • Pets are not allowed.

ID Proof Related

  • Driving Licence, Aadhar, Govt. ID and Passport are accepted as ID proof(s)
  • Non-Govt IDs, PAN Card and Office ID are not accepted as ID proof(s)

Other Rules

  • Allows private parties or events
  • Visitors are not allowed
  • The Standard check-in time is 12 pm and check-out time is 10 am Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed to the hotel directly. Address proof with a photo is mandatory for guests driving licence, Aadhar card, voter ID card (Anyone) for an Indian, and a valid passport for a foreigner is mandatory. The hotel will not refund the amount if the room is not provided.

Child & Extra Bed Policy

  • An extra Mattress Set will be provided to accommodate any child included in the booking for a charge mentioned below.
  • INR 600 will be charged for an Extra Mattress Set per child. (To be paid at the property)
  • An extra Mattress Set will be provided to accommodate any additional guest included in the booking for a charge mentioned below.
  • Below 5-Year Child complimentary.
  • 6 To 12 Year Child Will Charge Extra at Rs. 600/- per Child Per night (Paid To Hotel)
  • The above 12 Year Child Will Consider as an Adult

Booking Conditions

  • Making changes:
  • Your confirmation email includes links to our Self-Service page where you can amend or cancel your booking. Subject to Hotel Terms and Conditions

Cancellation Policy

  • All Booking are 100% Non-Refundable

    Credit Card Refunds:
    All refunds required in the event of cancellations, amendments or early check-out will be credited to your Bank Account within 10 business days, where applicable.

Tax Receipts

  • Local tax receipts are only available from properties for bookings where payments are made at the property. For pre-paid bookings

Le Miami Resort & Spa
No. Old Madras road,
Serenity beach road
Kottakuppam, Pondicherry 
Tamil Nadu - 605104

Chennai
International Airport

Distance: 150 Kms
Duration: 3.5 hours
Vehicle – Car or taxi

Pondicherry
Bus Station

Distance: 10.5 Kms
Duration: 20-25 minutes
Vehicle – Car or taxi

Pondicherry
Railway Station

Distance: 10.4 Kms
Duration: 20-25 minutes
Vehicle – Car or taxi